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staying at Baymont nxt to Bush Garden was the worst vacation of my 55 yrs the rugs were filthy, the sofa were filthy couldn't sleep all night from the banging of the guest next door TV was in Spanish I called the maintenance 2 days couldn't get service until the day before I left management was unprofessional didn't try to accommodate you in any type of way Spanish girl name Jacqueline front desk was very rude no housekeeping service was gone all day and return my ring was the same way spoke with the supervisor and explained my situation it... Read more

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I do not plan to place a review I am placing a complaint that will be pushed in a lawsuit against this franchise. I would like to be Contacted at kamri13299@gmail.com immediately Add comment

I need to known what direction i need to go or what legal action to take. I rented a hotel in orlando fl on April 18 to the 20th which there was two rooms on the account. My room number was room 230 and my mother was in room 232 thank god. But at time of us packing we notice the tv in room 230 was not working. So we call and had maintence to come to which the tv out for a new. Instead of them giving us another room they change the tv with power drills and all and i have a 5 year old and a 2 year old. Shortly after maintence left the picture on... Read more

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My husband stayed up in Brunswick at the Baymont for one night fell asleep around midnight. Woke up around 3:30 am after working 16 hours that day to the feel of bites. Woke up and saw little black/red bugs running once the lights went on, killed a few big and blood squirted out! He was attacked by bed bugs! So disgusted, I get it happens but they should check their room routinely! Now he is home resting and will drive 2-2.5 hours home just to be able to sleep a few peaceful nights between his 12-16 hour days! Read more

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Was told they almost gave away our 2rooms because my credit card was declined. Said they tried to call us. They had someone else's card no and phone no. Manager was very rude. Told me she had to check in 30 people. I went down and there were no people. She would not discuss card and started screaming at me to get out. I have tried to call and get no response. She should not be working in a job like that and I should get a refund. Do not go there. I work with high school students and they can do a much better job and if they didn't they would... Read more

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The manager at the Baymont Inn & Suites Charlotte- Airport was extremely rude and totally unreasonable. I made the reservation online for relatives coming in town for a funeral. Relatives wanted to pay cash when they arrived, but manager insisted I come all the way over and to run my credit card. I understood that even though the website stated a $50 cash deposit would be accepted in lieu of credit card. What I didn't understand was having to go over each day to rerun my card. I informed the desk at check-in, that we may need a second night,... Read more

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The baymont on Monroe in Tallahassee fl the cleaning lady just comes in your room when she wants. Found out it's the owners wife. Not sure what scam they got going on. But, she said she called but didn't and knocked . I asked why was she even coming in my room. They let the other guest smoke *** and the front desk is no help and the owner is rude. When I checked in the front desk was arguing with the cleaning lady (wife). Just becareful if u stay they may be taking items Read more

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This place sucks had hit tub in photo gallery and i was here before but they filled in hot tub. Pool restroom was nasty for 3 days i told them but never got cleaned up little to no chlorine in pool. Offered breakfast but never had half of what they offered always had to ask for items such as muffins fruit buy was out of most things. Supposed to be doing remodel but this place is a black nasty hole. Pool also had sand in it which you can see in the photo. My room has no towel rack in bathroom a large hole in the wall by the sink. PLEASE DON'T... Read more

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Stayed at The Baymont Inn in Dekalb , Il . Found bugs in my bath room. When I went to tell them they said to use the bathroom in the lobby. I said that's all your going to do ? She said we will tell the cleaning people. Also , didnt even ask me my room #. Filthy . Add comment

I stayed at the Baymont Suites and Inn in Southfield MI.. The worst experience ever! Dirty sheets.filthy chairs in room.stained up mattress! Mold in tub! Limited sheets and bedding.they changed my room and it was even worst! I checked out the same night and couldnt .get my deposit until nexy day.they wouldnt give me a refund! Horrible! Add comment

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