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2.0 Based on 23 reviews
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    • Rude staff that did not know how to do their job 1
    • Service and my son found crack pipe 1
    • Unfounded charge 1

Booked a King bed and showed up at three PM when I could check in and there were no King rooms clean or available. I was busted down to 2 Queens beds. What I was really disgusted about was ( see the picture ) being left with one sheet of toilet paper. This was not funny and shows carelessness and laziness by their housekeeping. Look at the photo. How do you leave a roll of toilet paper with one sheet dangling on it? They insulted me replying to... Read more

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I stayed a weekend in Fishers, Indiana May 6 thru the 8th. In the hotel were AAU basketball teams....my room was accessed by a guest that had a Master Key (information was given to me by hotel employee). U would greatly appreciate it if corporate contacted me as my experience was not delightful. Alondra Rose Add comment

Was at baymont inn in Greenville sc felt very unsafe due to two guys talking dirty to me and asking me questions about what car i drive what room number i was in etc. Asked for refund bc i wanted to leave they told me they couldn't give me a refund but they could move me to another room. Why would i put myself in a state to be harmed after they tried to follow me in the elevator thankfully it closed before they got in i lost 140$ bc of this im... Read more

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staying at Baymont nxt to Bush Garden was the worst vacation of my 55 yrs the rugs were filthy, the sofa were filthy couldn't sleep all night from the banging of the guest next door TV was in Spanish I called the maintenance 2 days couldn't get service until the day before I left management was unprofessional didn't try to accommodate you in any type of way Spanish girl name Jacqueline front desk was very rude no housekeeping service was gone... Read more

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I do not plan to place a review I am placing a complaint that will be pushed in a lawsuit against this franchise. I would like to be Contacted at kamri13299@gmail.com immediately Add comment

I need to known what direction i need to go or what legal action to take. I rented a hotel in orlando fl on April 18 to the 20th which there was two rooms on the account. My room number was room 230 and my mother was in room 232 thank god. But at time of us packing we notice the tv in room 230 was not working. So we call and had maintence to come to which the tv out for a new. Instead of them giving us another room they change the tv with power... Read more

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My husband stayed up in Brunswick at the Baymont for one night fell asleep around midnight. Woke up around 3:30 am after working 16 hours that day to the feel of bites. Woke up and saw little black/red bugs running once the lights went on, killed a few big and blood squirted out! He was attacked by bed bugs! So disgusted, I get it happens but they should check their room routinely! Now he is home resting and will drive 2-2.5 hours home just to... Read more

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Was told they almost gave away our 2rooms because my credit card was declined. Said they tried to call us. They had someone else's card no and phone no. Manager was very rude. Told me she had to check in 30 people. I went down and there were no people. She would not discuss card and started screaming at me to get out. I have tried to call and get no response. She should not be working in a job like that and I should get a refund. Do not go... Read more

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The manager at the Baymont Inn & Suites Charlotte- Airport was extremely rude and totally unreasonable. I made the reservation online for relatives coming in town for a funeral. Relatives wanted to pay cash when they arrived, but manager insisted I come all the way over and to run my credit card. I understood that even though the website stated a $50 cash deposit would be accepted in lieu of credit card. What I didn't understand was having to go... Read more

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The baymont on Monroe in Tallahassee fl the cleaning lady just comes in your room when she wants. Found out it's the owners wife. Not sure what scam they got going on. But, she said she called but didn't and knocked . I asked why was she even coming in my room. They let the other guest smoke *** and the front desk is no help and the owner is rude. When I checked in the front desk was arguing with the cleaning lady (wife). Just becareful... Read more

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